SARS Senior Network Engineer Vacancies Recruitment 2022 Current Jobs at South African Revenue Service (SARS). SARS Vacancies 2022 in Pretoria for post of Senior Network Engineer. Top SARS Jobs in Pretoria 2022. Government Vacancies 2022 at www.sars.gov.za. Lest check current South African Government Jobs at Jobjack.Org
SARS Senior Network Engineer Vacancies Recruitment 2022 Closing Date of Recruitment 21 September 2022
SARS is hiring for Senior Network Engineer Jobs in Pretoria location at present. Job seekers who have desired qualifications can take one step as soon as applying. South African Revenue Service (SARS) is a lovely company where you can work. Currently, SARS Vacancies 2022 is available for South African job seekers.
The SARS recruitment details for Current Vacancies are provided in the below section. Candidates should download first the official notification pdf file and read all the SARS Jobs Vacancies details given in the pdf file and then apply for current vacancies in Pretoria.
| Employer | SARS |
| Recruitment Name | SARS Senior Network Engineer Recruitment 2022 |
| Profile Name | Senior Network Engineer |
| Salary | ZAR 768196.00 Per Year |
| Location of Job | Jobs in Pretoria |
| Job Type | Pretoria Government Jobs 2022 |
| Vacancies Name | Job Jack SARS Vacancies 2022 |
| Last Date to Apply | 21 September 2022 |
SARS Recruitment 2022 Senior Network Engineer Post Job Description
People who are interesting to apply for this SARS Vacancies should be read below full job description before using:-
About the Position
SARS is looking for a highly skilled, experienced, results driven Senior Network Engineer with strong technical and Information Systems knowledge who is highly competent in the support of contact Centre voice applications. S/he is inspiring with ability to work with great teams and contribute towards our higher purpose and service orientation. The ideal Candidate will be part of a team that Implements and troubleshoots Voice infrastructures.
Job Purpose
To provide the technical skills to support the optimal management and operation of all Data and Voice communication related infrastructure in the production and development environment. Management of projects and programmes within all network areas as well as technology and architecture approval and governance, vendor management and 3rd level technical assistance on all problems, incidents and changes.
Education and Experience
Minimum Qualification & Experience Required
Relevant National Diploma / Advance Certificate (NQF6) and 3-4 years’ experience in IT engineering environment, of which 1 – 2 years ideally at knowledge worker level.
OR
Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s) – see below – , AND 3-4 years’ experience in IT engineering environment, AND additional requirements specified in Min Functional requirements, where applicable.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 6 years’ IT engineering experience.
# The alternative qualifications and experience refers to internal minimum requirements
Minimum Functional Requirements
- Proven experience with systems planning, security principles, and general software management best practices.
- 5-7 years’ experience in IP routing and switching experience; and CCNP/CCIE certification.
- IP routing and switching experience; and CCT Certification.
- Proficient in the following technologies: Technical Knowledge of Routers, Wi-Fi Access Points, Switches; LAN Cabling, Voice Gateways, Protocols, Network Management Systems.
- Broad IT Network Knowledge
- ITIL Foundation Certification.
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Responsible for managing the co-ordination, configuration, installation, and management of multiple network types (WAN, LAN, wireless, satellite, telephony, internetworking) and related client services with the enterprise.
- Responsible maintaining network architectures, and for the identification and resolution of high level hardware and software technical problems and malfunctions related to the network and related services.
- Makes recommendations and implement decisions in the areas of throughput analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions.
- Ensures a stable performance environment for the network communication infrastructure.
- Participates in various IT projects intended to continually improve / upgrade the network / telecommunications infrastructure.
- Respond appropriately and deal with queries or complaints in an effective manner (i.e. punctual; polite and with empathy).
- Professionally manage them through to resolution or escalation.
- Network troubleshooting to resolve technical problems.
- Take ownership of escalated and/or complex tickets allocated to Network Services and / or the relevant Virtual team (“VTs”) ticket queue.
- Contribute fully as an active team member and ensure personal and team objectives are achieved.
- Maintain a professional relationship with peers of other Service Delivery teams.
- Utilise excellent customer service skills and exceed business expectations.
- Identify potential business facing risks.
- Involvement in problem management to identify root cause analysis.
- Report customer feedback and potential product request.
- Collaborate with other teams to maintain standards and functionality.
- Troubleshoot, maintain and support a wide range of systems.
- Deliver assistance to Junior- and Network Engineers
- Ensure Service Level Agreements (“OLA’s and SLA’s”) are met / achieved.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunity for feedback & exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Building Sustainability
- Commitment to Continuous Learning
- Fairness and Transparency
- Conceptual Ability
- Honesty and Integrity
- Organisational Awareness
- Problem Solving and Analysis
- Respect
- Trust
Technical competencies
- Computer Literacy
- Functional Policies and Procedures
- IT Knowledge
- Customer Relationship Management
- System Thinking
- Technical Expertise
- IT Project Management
- Knowledge of IT Governance and Business
- Verbal Communication
Compliance Competencies
- Engineering Planning and Design
- Security Clearance: GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
