MASA Reservations Supervisor Vacancies Recruitment 2022 Current Jobs at Measured Ability South Africa. MASA Vacancies 2022 in Umhlanga for post of Reservations Supervisor. Top MASA Jobs in Umhlanga 2022. Government Vacancies 2022 at www.measuredability.com. Lest check current South African Government Jobs at Jobjack.Org
MASA Reservations Supervisor Vacancies Recruitment 2022 Closing Date of Recruitment 29 October 2022
MASA is hiring for Reservations Supervisor Jobs in Umhlanga location at present. Job seekers who have desired qualifications can take one step as soon as applying. Measured Ability South Africa is a lovely company where you can work. Currently, MASA Vacancies 2022 is available for South African job seekers.
The MASA recruitment details for Current Vacancies are provided in the below section. Candidates should download first the official notification pdf file and read all the MASA Jobs Vacancies details given in the pdf file and then apply for current vacancies in Umhlanga.
| Employer | MASA |
| Recruitment Name | MASA Reservations Supervisor Recruitment 2022 |
| Profile Name | Reservations Supervisor |
| Salary | ZAR 270000.00 Per Year |
| Location of Job | Jobs in Umhlanga |
| Job Type | South Africa Government Jobs 2022 |
| Vacancies Name | Job Jack MASA Vacancies 2022 |
| Last Date to Apply | 29 October 2022 |
MASA Recruitment 2022 Reservations Supervisor Post Job Description
People who are interesting to apply for this MASA Vacancies should be read below full job description before using:-
Minimum Requirements:
Tertiary qualifications in Sales/Marketing, Hospitality or equivalent
Game Lodge / Safari or Travel Industry background.
Proven experience of leading high-level of customer service excellence within a hospitality background.
Job Functions:
Manage the Reservations department to achieve budgeted targets to include room sales.
Work with Sales & Marketing Manager to develop strategic sales promotions based on client feedback, occupancy rates and travel (local/global) trends.
Managing all aspects of online sales platforms, email and phone reservations.
Customer Service.
Manage Reservations staff performance in line with the company’s objectives through setting targets, providing feedback and performance appraisals, as well as disciplinary issues.
Alocate daily, weekly and monthly tasks to Reservations staff .
Review reservation booked daily & liaise with relevant Lodge Managers on customer bookings.
Manage Company Rates both in system and correspondence files.
Identify Top Producing Accounts in order to ensure proper recognition by Reservation staff.
Personally liaise with repeat, VIP guests and agents.
Monitor and coordinate School Group reservations activity with the Senior Reservations Consultant, Sales Account Manager, Sales & Marketing Manager and relevant Lodge Managers.
Review no-shows and cancelled reservations, and, process charges according to company policy
Manage guest review process and complaints and compliments register for senior management
Monitor all bookings to ensure that all payments are adhered to before check-in.
Ensure that the after-hours emergency number is managed professionally and efficiently.
Assist with outbound calling campaigns.
Work, on a rotational basis, doing Saturday Bookings & Enquiries (off-site for weekends)
